We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Credit card (Visa, Mastercard, American Express)
- Direct Bank Transfer
To make a purchase, simply select the items you would like to order and add them to your shopping cart. You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express), PayPal account or direct bank transfer to our bank account. Once you have successfully placed your order, you will receive an automatic email confirmation.
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
By law, we are required to collect sales tax on all orders shipping to Switzerland. The rate of tax will be determined by the exact delivery address and displayed when placing your order.
We do not collect sales tax on places outside of Switzerland. Nevertheless, your will have to pay the tax in your country.
All orders are shipped via Swiss PostPac Economy at the following rates (your rate will be selected automatically when placing an order):
- ECONOMY CH, Li (2-3 business days) — (Free for orders over CHF 50)
- ECONOMY ZONE 1 (4-14 business days)
- ECONOMY ZONE 2 – ZONE 5 (14 – 21 business days)
- ECONOMY ZONE 6 (15 – 25 business days)
For exact information about your country find out here.
Orders placed Monday through Friday by 12:00 GMT+1 (excluding holidays) are generally shipped the same day. Orders placed after 12:00 GMT+1 or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).
Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.